Terms & conditions

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Terms and Conditions

Last updated: 23rd of September, 2024

1. Introduction

Welcome to SimplerWork (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms.

2. Definitions

  • Client/User: Any individual or entity accessing or using our Services.
  • Services: The process automation, web software solutions, and employee training programs offered by SimplerWork.
  • Agreement: These Terms and any other terms and policies referenced herein.

3. Acceptance of Terms

By using our Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree with any part of these Terms, you must not use our Services.

4. Services Provided

4.1 Process Automation

We provide customized automation solutions to streamline your business processes. This includes the analysis of your current workflows and the implementation of automated systems designed to improve efficiency.

4.2 Web Software Solutions

Our team develops tailored web software to meet your specific business needs. This may involve the creation of new software applications or the enhancement of existing systems.

4.3 Employee Training

We offer training programs to help your employees adapt to new technologies and processes introduced through our Services.

5. User Obligations

5.1 Accurate Information

You agree to provide accurate, current, and complete information when requested by us and to keep such information updated.

5.2 Compliance with Laws

You agree to use our Services in compliance with all applicable laws and regulations.

5.3 Prohibited Activities

You shall not:

  • Use the Services for any unlawful purpose.
  • Reverse engineer, decompile, or disassemble any part of our software or Services.
  • Remove or alter any proprietary notices from the Services.

6. Intellectual Property

6.1 Ownership

All content, features, and functionality included in our Services, such as text, graphics, logos, and software, are the exclusive property of SimplerWork and are protected by intellectual property laws.

6.2 License

We grant you a limited, non-exclusive, non-transferable license to use our Services solely for your internal business purposes.

7. Confidentiality

7.1 Definition

“Confidential Information” includes any non-public information disclosed by either party, directly or indirectly.

7.2 Obligations

Both parties agree to:

  • Maintain the confidentiality of the Confidential Information.
  • Not disclose any Confidential Information to third parties without prior written consent.
  • Use Confidential Information only for the purposes of fulfilling obligations under this Agreement.

8. Data Protection

We are committed to protecting your data. Our handling of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Limitation of Liability

9.1 No Warranty

SimplerWork provides the Services on an “as is” and “as available” basis, without any warranties of any kind, express or implied. To the fullest extent permitted by law, SimplerWork disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from the course of dealing or usage of trade. SimplerWork does not warrant that:

  • The Services will meet your specific requirements.
  • The Services will be uninterrupted, timely, secure, or error-free.
  • The results obtained from the use of the Services will be accurate or reliable.
  • Any errors in the Services will be corrected.

9.2 Exclusion of Liability

To the maximum extent permitted by applicable law, SimplerWork and its affiliates, directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, data, goodwill, or other intangible losses.
  • Damages resulting from your access to, use of, or inability to access or use the Services.
  • Unauthorized access to or alteration of your transmissions or data.
  • Statements or conduct of any third party on the Services.
  • Any other matter relating to the Services.

This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if SimplerWork has been advised of the possibility of such damage.

9.3 Third-Party Services

Our Services may rely upon or incorporate third-party services and platforms, including but not limited to AI services provided by OpenAI (ChatGPT), Anthropic (Claude), Microsoft (Copilot), and others. SimplerWork shall not be liable for any damages or losses arising from:

  • Disruptions, delays, errors, or unavailability of third-party services.
  • Inaccuracies or omissions in data or content provided by third-party services.
  • Changes in functionality, features, or terms of service by third-party providers that affect the performance or availability of our Services.

You acknowledge that SimplerWork has no control over the availability, quality, or performance of these third-party services and that any interruption or cessation of such services may affect the Services we provide.

9.4 Cap on Liability

In no event shall SimplerWork’s total cumulative liability to you for any claims arising out of or relating to this Agreement or your use of the Services exceed the amount you have paid to SimplerWork for the Services in the twelve (12) months immediately preceding the event giving rise to such liability.

9.5 User Responsibility

You agree that your use of the Services is at your sole risk. You are responsible for:

  • Any damage to your computer system or loss of data resulting from the use of the Services.
  • Implementing sufficient procedures and checkpoints to satisfy your particular requirements for data accuracy and security.
  • Maintaining means external to the Services for any reconstruction of lost data.

9.6 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. In such jurisdictions, SimplerWork’s liability shall be limited to the greatest extent permitted by law.

9.7 Force Majeure

SimplerWork shall not be liable for any failure or delay in performing its obligations under this Agreement if such failure or delay is caused by circumstances beyond its reasonable control, including but not limited to:

  • Acts of God, natural disasters, epidemics, pandemics.
  • War, acts of terrorism, civil unrest.
  • Government actions, regulations, or restrictions.
  • Labor disputes, strikes, lockouts.
  • Utility failures, internet outages, or disruptions of communication networks.

9.8 Essential Basis of the Bargain

You acknowledge and agree that SimplerWork has offered its Services and entered into this Agreement in reliance upon the disclaimers of warranty and limitations of liability set forth herein, that the disclaimers and limitations reflect a reasonable and fair allocation of risk between you and SimplerWork, and that the disclaimers and limitations form an essential basis of the bargain between you and SimplerWork.

10. Indemnification

You agree to indemnify and hold harmless SimplerWork, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Services or breach of these Terms.

11. Termination

11.1 Termination by SimplerWork

We reserve the right to suspend or terminate your access to our Services at our sole discretion, without prior notice, for conduct that we believe violates these Terms.

11.2 Effect of Termination

Upon termination, all rights granted to you under these Terms will cease immediately.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Slovenia, without regard to its conflict of law provisions.

13. Dispute Resolution

Any disputes arising out of or relating to these Terms or our Services shall be resolved through amicable negotiations. If negotiations fail, disputes shall be submitted to the exclusive jurisdiction of the courts in Slovenia.

14. Amendments

We reserve the right to modify or replace these Terms at any time. We will provide notice of any significant changes. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms constitute the entire agreement between you and SimplerWork regarding the use of our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

15.3 Waiver

Failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

16. Contact Information

If you have any questions about these Terms, please contact us at:

SimplerWork

Email: [email protected]

Address: Simpler Work d.o.o., Ulica Iga Grudna 22, 1000 Ljubljana, Slovenia

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.